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2011-2013 Catalog

Student Grade Appeal Policy

 

Grade Changes

A petition to change a final course grade must be filed in writing no later than the end of the semester following the grading period in which the grade was earned.The petition should be filed with the Vice President for Academic Affairs and should include compelling reasons for the change.Once the instructor has submitted the final semester grade, students may not submit or revise work in order to improve the grade.

 

Grade Appeal Policy

It is the policy of Frank Phillips College that instructors are solely responsible for assessing and evaluating student work.A student may appeal a final class grade by using the following procedures.All timelines refer to the first regular semester after the semester or mini-, mid-, and summer terms(s) in which the grade was awarded (e.g., fall, spring).Grade appeals are not processed during the summer sessions unless the Vice President for Academic Affairs determines that the case warrants immediate review.

 

Written verification of the following steps listed below is critical.Therefore, the written appeal should be either mailed with return receipt or delivered to the Office of Educational Services and have a staff member verify the date and time of delivery.

 

The Vice President for Academic Affairs has the final decision on whether or not the deadlines have been met, and has authority to extend the deadlines.Only in extraordinary circumstances shall the appeal extend beyond the first regular semester.

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The student must follow the steps list below first with the instructor and the Chair of Academic Divisions.

Step 1:Studentís Responsibility

Within the first two weeks of the semester immediately following the grade in question:

        The student must first discuss the concerns with the course instructor, stating the reason(s) for questioning the grade.

        If the instructor is not available or ďon-campus,Ē the student should notify the Chair of Academic Divisions and obtain the mailing address and/or telephone number of the instructor.

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Step 2:Studentís Responsibility

        If the complaint is not resolved with the instructor, the student must obtain and complete a Student Grade Appeal Form located in the Office of Educational Services.

        This form must be submitted to the instructor and a copy submitted to the Chair of Academic Divisions within the first three weeks of the semester. The student must attest in writing that the instructor has been informed of the intent to file a grade appeal.

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Step 3:Instructor

Within two weeks from the date of receipt of the studentís written statement:

        The instructor shall respond in writing to the student and provide a copy to the Chair of Academic Divisions.

        The instructor should explain the grading procedures and how the grade in question was determined, as well as address any other issues raised in the studentís statement.

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Step 4:Studentís Responsibility

If the instructor is not available or does not resolve the matter within the two-week period:

        The student shall, within one week thereafter, readdress and submit the written appeal to the Chair of Academic Divisions.

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Step 5:Chair of Academic Divisions

        The Chair of Academic Divisions has two weeks to consider both the studentís and the instructorís written statements and to confer with each.

        The Chair of Academic Divisions, who does not have the authority to change the grade, shall inform the Vice President for Academic Affairs, the instructor and the student in writing of his/her recommendation. If a grade change is recommended, the instructor has the right to refuse the grade change recommendation. The instructor shall notify the Chair of Academic Divisions, the Vice President for Academic Affairs, and the student in writing of his/her decision.

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Step 6:Studentís Responsibility

If the Chair of Academic Divisions or the Vice President for Academic Affairs does not act on or resolve the matter within a two-week period:

        The student shall, within one week thereafter, readdress and submit the written appeal to the Chair of Academic Divisions or the Vice President for Academic Affairs.

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Step 7:†† Vice President for Academic Affairs

        The Vice President for Academic Affairs shall then convene the Academic Standards and Curriculum Committee to review the case.

        If feasible, the committee will meet with the student and the instructor together in an attempt to resolve the difference. The committee shall consider all aspects of the case before making its recommendation. The committee shall make a written recommendation and provide copies to the student, the instructor, and the Chair of Academic Divisions.

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Step 8:†† Vice President for Academic Affairs

The Vice President for Academic Affairs shall make a final decision after full consideration of the committeeís recommendation within four weeks of receiving the studentís appeal. The Vice President for Academic Affairs has the authority to change the grade. The Chair of Academic Divisions, the instructor, and the student shall be notified in writing of the Vice President for Academic Affairsí decision.

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